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Privacy Policy

Desert Medical Federal Credit Union is committed to making available financial products and services that will enable its members to meet their financial needs and goals. Protecting personal information and using it in a manner consistent with member expectations is a high priority to everyone associated with this credit union.

To ensure that members can rely upon the quality of products and services we make available, our credit union stands behind the following privacy policy:

  • The credit union will collect only the personal information that is necessary to conduct our business. That means just what is necessary to provide competitive financial products and services and no more. We collect this information about members from applications and other forms, information about member transactions with us, our affiliates or others, and information we receive from consumer reporting agencies.
  • The credit union discloses nonpublic personal information about its members and former members to companies that offer financial products and services, including insurance products and securities brokerage companies. The credit union also discloses nonpublic information to other nonaffiliated third parties as permitted by law.
  • The credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our membersí economic well-being. Under no circumstances will we authorize those firms to charge a memberís account without receiving their express consent, and we will not sell member information to telemarketing firms.
  • Members that prefer that we not disclose nonpublic personal information about them to nonaffiliated third parties may opt out of these disclosures, and direct us not to make those disclosures to nonaffiliated third parties. To opt out, members may call us at 1-480-882-4210. Members may also notify us in writing by mailing a request to 3604 Wells Fargo Ave. Suite A. Scottsdale, AZ 85251.

  • Confidentiality
  • Due to the sensitive nature of member information that we receive; all employees, directors, committee members, and all others associated with the credit union will assure that the information received will be held in the highest privacy and confidentiality. This includes but is not limited to member financial records and transactions, phone conversations and member contact. Any violation of this will be cause for immediate dismissal.
  • Desert Medical Federal Credit Union will protect the personal information of its members. This credit union will maintain strong security controls to ensure that member information in our files and computers is protected. We limit employee access to confidential member financial information to those employees with a business reason for knowing such information. Additionally, we maintain physical, electronic and procedural safeguards that comply with federal regulations.